1. Introduction

This Terms of Service (ToS) governs your use of our service and outlines our practices, particularly in the area of Application-to-Person (A2P) messaging for interview and meeting scheduling.

2. Service Description

Our service aids businesses in managing their recruitment processes, including the scheduling of interviews and meetings. An integral part of this service is the use of A2P messaging to send SMS confirmations and reminders about scheduled appointments.

3. User Registration and Consent

By registering with our service and opting to schedule meetings or interviews, users agree to provide their phone numbers and consent to receive SMS updates related to their appointments. Consent is obtained through a checkbox during the scheduling process.

4. A2P Messaging

Users will receive SMS messages for:

- Immediate confirmation of scheduled appointments.

- A reminder 24 hours before the appointment.

- A final reminder 1 hour before the appointment, if applicable.

Users may opt-out of receiving these messages at any time.

5. Data Privacy and CCPA Compliance

Globe Life: AIL Akron adheres to the California Consumer Privacy Act (CCPA). Our privacy practices include:

- Transparent data collection and usage policies.

- Robust measures to protect user data.

- User rights to access and request deletion of their personal data.

6. Liability

Globe Life: AIL Akron is not liable for any errors, delays, or failures in the delivery of A2P messages due to factors outside our control. Our service is provided "as is" without any warranties.

7. Amendments to Terms

We reserve the right to modify these terms. Users will be notified of any significant changes in advance.

8. Dispute Resolution

For any disputes arising from the use of our service, users are encouraged to contact our customer service team. These terms shall be governed by the laws of the United States.

9. Miscellaneous

This ToS constitutes the entire agreement between the user and Globe Life: AIL Akron. If any part of these terms is held invalid or unenforceable, the remaining parts will remain in effect.